Tuesday, 22 January 2013

Why I would invite a bull into this china shop...



A bull in a china shop...I was a sun burnt, pig tailed twelve year old when I first heard the phrase...

It was my favorite aunt who said the words as she invited me to break a few plates in her dinner set on purpose. "I so need a new set..." she said. "I can't get him to go shopping until I get rid of the old one. Be a sport and play the bull in a china shop for me."

I guess it was because she used the phrase in its most literal form that it stuck with me as being something positive...a definitive doing away of the old (smash, sweep, throw in the bin where it belongs) and an ushering in of the new.

It is this view that flashes through my head every time I sit through painful discussions on 'smart learning'. 


Everyone agrees that we are in the era of the 'network' organization. We agree that the demands of this era are very different from the world we left behind. Workers are no longer 'cogs in the wheel' but the center of focus. The value they bring as individuals is critical to the well being and growth of the network. 

We even agree that learning will be a key enabler in keeping the network going.

And yet, the response we bring onto the table, is to add in a few 'jingle-jangles' (that we nauseatingly call 'wow') to an old antiquated system that we are afraid to say is broken.

Smart Learning is not 'training'. Training is an 'imposition'...akin to the 'one size fits all' training road maps we dish out every year or the mandatory and yet irrelevant courses that flood my inbox every day. Smart Learning is a recognition of the learner being in charge...of the learner being able to define and choose the path forward.

Smart Learning is not the creation of virtual shovel ware that will 'save' money in the short term but will in the process, cripple the very enablement that we foresee. It is a true blend of instances of gaining and sharing knowledge, reflection, collaboration and practice.

Smart Learning is not about consumption. It is about enabling business value. It needs a very different view of metrics.

And most importantly, Smart Learning cannot be achieved with the mindset, skills, technology and organization construct we use to deliver 'training'


No, event managers cannot morph into Smart Learning consultants overnight. No, we cannot retrofit the tracking of collaborative learning into an existing Learning Management System. No, learning and knowledge are not different and don't need to be controlled by two different organization constructs.

And no, the band aid that you are putting in place, in the name of transformation is not going to yield any positive results and it will not be because Smart Learning is a 'bubble' that burst in your face.

Here's the cue for my proverbial bull to come charging into this china shop and do a definitive breakdown of everything old....a thorough cleansing in lieu of the ushering in of the new.

Are there any bulls out there? You have a standing invitation.


6 comments:

  1. I completely agree with what Prasanna has to say here. Sometimes it does tae a 'Bull' to force us to take 'Stock' of a situation. After all, for how long can we be complacent about a 'Bear' hug? I guess we have gotten too comfortable with using the same old training with a few added effects (did anyone saw 'wow'?) that is forced down a learners throat. Like the blogger has pointed out, unless and until the learner gets to choose, it really cannot be termed as an example of Smarter Learning. I guess it's time to 'think' differently, or else we will surely 'tank'. Thanks a lot for initiating the thinking process...

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    1. well...let's hope we find enough bulls to raid the china shop we inhabit! One may not be enough! Keep visiting!

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  2. Anirban Banerjee23 January 2013 at 23:09

    Hello! I understand that smarter learning needs a complete new thinking and structure. However, when we want to review and measure how its working in real life, I get somewhat lost because the traditional measurement does not seem to fit well. Are we talking in terms of footfalls? If yes, then there is no guarantee that the learners understood or took the learning. I heard someone say that Smarter Learning is what Smarter Learning does. However, how do we know what it does?

    If we talk about enabling business value (and true its not just about metrics), there should still be some way to see the value. Isn't there a way?

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    1. Not footfalls/consumption for sure...not even assessments...my preference is for anecdotes on the value. Anecdotes from leaders/users/managers. I have been privy to some really fancy data crunching to display value...but am not very convinced that the effort needed is worth the result. I will stick with anecdotes for now.

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  3. In a recent strategic meeting, exciting discussions on process improvements and grand visions for the New Year were kicking in like a herd of heady monkeys that just returned from raiding an arrack shop. All I could say was “Lots of ambrosial looking icing but barely any cake underneath” ! I believe in getting the core competencies right first, meaning… super efficient with lay functions, before advancing or accelerating! The focused star performers are mostly spending their valuable brains in cleaning up mammoth icing spills left behind by the fancy cooks & will soon leave the company for more cake elsewhere. My goal for this year, no more reading 10 principles for this and that crap, but just focus on what I do the best & be my authentic self !! Amen! Congrats Prasanna, you have made an unmitigated presentation! Look forward to more. Best wishes!
    Anitha Gaddam

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